Terms & Conditions
Please read these Terms & Conditions carefully before using the ComfiSpace website, submitting an enquiry, or arranging a conservatory roof upgrade. These terms explain how our website, enquiries, quotations and services are managed.
Introduction
Welcome to the ComfiSpace website. By using this website, submitting an enquiry, requesting a quote or arranging a conservatory roof assessment, you agree to these Terms & Conditions.
Please read them carefully. If you do not agree with these terms, you should not use this website.
ComfiSpace Ltd is a local business providing conservatory roof upgrade services across East Sussex, West Sussex, Kent and Surrey.
About ComfiSpace
ComfiSpace specialises in upgrading conservatory roofs using insulated panels designed to help make conservatories more comfortable throughout the year.
Our services are intended for homeowners whose conservatories may be too cold in winter, too hot in summer, affected by leaks, draughts or condensation, or no longer practical to use.
We aim to provide honest advice, fair pricing and a professional service from first enquiry through to installation.
Use of This Website
This website is provided for general information about ComfiSpace, our services, our process, completed work, customer feedback and contact details.
You agree not to:
- Use the website for unlawful purposes
- Submit false or misleading information
- Attempt to interfere with the website’s security or performance
- Copy, reproduce or misuse website content without permission
- Use the website in a way that may damage ComfiSpace or other users
We may update, suspend or remove parts of the website at any time without notice.
Website Information
We make reasonable efforts to keep the information on this website accurate and up to date. However, website content is provided for general guidance only.
Information about installation times, suitability, results, pricing, guarantees and expected benefits may vary depending on your conservatory, property and project requirements.
For example, while most installations may be completed in one day, this may vary depending on the size, structure and condition of the conservatory.
Enquiries and Contact Forms
When you submit an enquiry through the website, you agree to provide accurate and complete information.
We may use your details to:
- Respond to your enquiry
- Discuss your conservatory roof upgrade
- Arrange a call or visit
- Assess whether we can help
- Provide a quote
- Follow up about your enquiry
Submitting a contact form does not create a confirmed booking, agreement or contract.
Assessments and Quotes
ComfiSpace may arrange a free, no-obligation visit to assess your conservatory and provide a clear quote.
Any quote provided is based on the information available at the time of assessment. If additional work, structural issues or changes to your requirements are identified, the quote may need to be revised.
A quote may include:
- Scope of work
- Materials required
- Estimated installation time
- Pricing
- Payment terms
- Any guarantee information
- Any exclusions or conditions
A contract is only formed once a quote or agreement has been accepted by both parties.
Suitability of Services
Our insulated roof upgrade system is designed to fit many conservatory styles, but not every conservatory will be suitable.
Suitability may depend on:
- Existing roof structure
- Frame condition
- Conservatory size and design
- Access to the property
- Safety considerations
- Any pre-existing damage or structural concerns
ComfiSpace reserves the right to advise against installation if we believe your conservatory is not suitable for the upgrade.
Installation
Once your project is confirmed, we will agree an installation date with you.
We aim to complete installations professionally, efficiently and with minimal disruption. Many installations are completed in just one day, although this is not guaranteed for every project.
You are responsible for providing safe and reasonable access to the property and conservatory area on the agreed installation date.
Payments
Payment terms will be confirmed in your quote or project agreement.
You agree to pay all agreed charges according to the payment schedule provided. Failure to make payment may result in delays, additional charges or suspension of work.
All prices and payment details should be reviewed before accepting a quote.
Cancellations and Changes
If you need to cancel or rearrange an appointment, assessment or installation, please contact us as soon as possible.
Cancellation terms for confirmed work may depend on:
- The stage of the project
- Whether materials have already been ordered
- Any costs already incurred
- The notice given before cancellation
ComfiSpace may also need to rearrange work due to weather, supply delays, access issues, safety concerns or circumstances beyond our control.
Guarantees
Where applicable, ComfiSpace may provide guarantees relating to workmanship, materials or products.
The website refers to an insurance-backed guarantee for peace of mind.
Any guarantee will be subject to the specific terms provided with your quote, agreement or installation documents.
Guarantees may not cover issues caused by:
- Misuse or neglect
- Poor maintenance
- Pre-existing structural problems
- Damage caused by third parties
- Alterations made after installation
- Extreme weather or events outside our control
Results and Performance
ComfiSpace aims to improve the comfort and usability of conservatories through insulated roof upgrades.
However, results may vary depending on factors such as:
- Conservatory size and layout
- Existing roof and frame condition
- Glazing and ventilation
- Property orientation
- Weather conditions
- Heating or cooling use
- Overall insulation of the space
Customer reviews, before-and-after images and performance examples are provided for illustration only and do not guarantee identical results for every property.
Customer Reviews and Gallery Content
Our website may include customer reviews, testimonials, gallery images and before-and-after examples.
These are shared to show previous work and customer experiences. Individual results may vary.
You may not copy, reuse or reproduce images, reviews or gallery content from the website without written permission from ComfiSpace.
Limitation of Liability
ComfiSpace will take reasonable care when providing information and services.
However, we are not responsible for losses caused by:
- Incorrect information provided by the customer
- Pre-existing structural issues
- Hidden defects not visible during assessment
- Third-party work
- Delays outside our control
- Normal wear and tear
- Misuse, neglect or lack of maintenance
Nothing in these Terms & Conditions limits your statutory rights or any liability that cannot legally be excluded.
Third-Party Links
This website may include links to third-party websites or social media platforms, including Facebook, YouTube and Instagram.
These links are provided for convenience only. ComfiSpace is not responsible for the content, security or practices of third-party websites.
Intellectual Property
All content on this website, including text, images, layout, design, graphics and branding, belongs to ComfiSpace or its licensors unless otherwise stated.
You may use the website for personal, non-commercial purposes only.
You must not copy, reproduce, modify, distribute or reuse any website content without written permission.
Privacy
Any personal information submitted through this website will be handled in accordance with our Privacy Policy.
This may include information such as your name, email address, phone number and message when submitting an enquiry form.
Changes to These Terms
ComfiSpace may update these Terms & Conditions from time to time.
Any changes will be published on this page. Continued use of the website after updates are made means you accept the revised terms.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be handled under the jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about these Terms & Conditions, please contact us:
ComfiSpace Ltd
Unit 11 Blackbarn Farm Industrial Estate Dicker BN27 4BZ
Landline: 01323 382134
Mobile: 07843 876342
Email: info@comfispace.com